I have been asked to provide:

-- Evidence of delivery for recent seller-fulfilled orders Submitted 48 times.

-- Evidence to support identification of your business, such as business website or email, company bank information, or business registration information, if this is not already available on your Amazon account.(Submitted 48 times)

-- Supporting evidence that you have inventory to fulfill all of the orders placed, including those we have requested proof of fulfillment and delivery for. This includes but is not limited to copies of invoices (backed with proof of payment from your financial institution, such as credit card or a bank statement, showing remittance of payment for the amount of the invoice), receipts, contracts, delivery orders, or authorization letters from your supplier issued in the last 365 days.(Submitted 48 times)

We are manufacturer of our all products. So there is no issue of shortage of inventory. And regarding the orders I have been asked to provide fulfilment & delivery for:

1: Order ID: 202-2716738-5290765: (Submitted 48 times along with buyer & seller communication screenshots in PDF file)

This order was refunded to customer due to courier delivery issue. All the conversation available on Amazon messages between buyer & seller. I also attached as PDF file as evidence.

2: Order ID: 202-1234865-1845166: (Submitted 48 times along with buyer & seller communication screenshots in PDF file)

This order was posted through Royal Mail 1st class postage. Tracking ID 0213E16203EB3337. Proof of postage receipt attached.

3: Order ID: 206-1662512-8941926: (Submitted 48 times along with buyer & seller communication screenshots in PDF file)

This order was refunded through A-to-Z Claim because we were let down by 3rd party courier XDP. Tracking ID: ZDBTRL001145. At first courier assured us that they will get this order delivered within 2 working days but once they collected the item from our warehouse, after that there is no update. All the conversation available on Amazon messages between buyer & seller. I also attached as PDF file as evidence.

4: Order ID: 202-2894284-3198706: (Submitted 48 times along with buyer & seller communication screenshots in PDF file)

This order was refunded through A-to-Z Claim because Courier & our customer support team tried several times to contact customer but call was not answered. All the conversation available on Amazon messages between buyer & seller. I also attached as PDF file as evidence.

5: Order ID: 204-1041944-2937960: (Submitted 48 times along with buyer & seller communication screenshots in PDF file)

This order was refunded through A-to-Z Claim because when we tried to contact customer, customer didn't answered calls. And when courier tried to deliver the order, Customer refused the delivery. All the communication available on Amazon between buyer & seller for this order. I also attached as PDF file as evidence.

6: Order ID: 202-4879235-9221156: (Submitted 48 times along with buyer & seller communication screenshots in PDF file)

This order was delivered and it is with the customer. Please see the attached proof of delivery sheet. We have sent proof of delivery sheet to customer as well through Amazon buyer & seller communication. Proof of delivery sheet contains pictures of product and our customer house pictures along with delivery details. All the evidences available on Amazon buyer & seller communication and also attached as evidence.

7: Order ID: 202-3839789-7081962: (Submitted 48 times along with buyer & seller communication screenshots in PDF file)

This order was refunded through A-to-Z claim but item was posted through Royal Mail 1st class postage. Tracking ID: 0213E162022AE5F0. Proof of postage receipt attached as evidence.

Further more, i submitted PLAN OF ACTION, VAT Letter, My warehouse sub-lease agreement, Warehouse Pictures, Bank Statement, Company Registration certificates, Trademark Registration Certificate as well but We have received generic responses to all our appeals and emails we have sent to Amazon. We would simply like our appeal to be escalated to a senior investigation team that can take the time to actually review our documentation and appeal, we have sent them irrefutable evidence and proof along with full transparency to everything they wanted as well as a detailed full plan of action to ensure any mistakes we had before do not happen again. Can you please actually review my POA and evidence at least one time only and respond me.

Waiting for your good response.

Kind Regards

Hello, I encountered a second review. I submitted all the true information, but it still failed. I need help. I am a novice seller and my store was deactivated before I started business.

Because my Amazon store was registered in 2021, but I was still a newbie at that time, so the KYC information submitted was inaccurate, resulting in the inability to sell on the European site. Now my European site has been deactivated. How do I now resubmit my information to activate and start selling?

I wrote a letter hoping to get support from the platform, but the robot just said the same thing and asked me to submit information and materials. However, I followed the steps it gave me and there was no button for me to submit information. So my information cannot be submitted. Please tell me. What do I need to do to start selling in Europe?