Trademark Text Misuse Notice
Hello, @Angie_Amazon @Winston_Amazon @Simon_Amazon @Abella_AMZ @Julia_Amazon @Sakura_Amazon_ @Glenn_Amazon, @Manny_Amazon, @Nano_Amazon, @Josh_Amazon @Atlas_Amazon @Michelle_Amazon @Rose_Amazon, @Jon_Amazon @Roberto_Amazon @Cooper_Amazon @Joey_Amazon
I am seeking advice and support to resolve a Trademark Text Misuse notice issued to my account on November 27. I would greatly appreciate any guidance from experienced sellers or Amazon support representatives regarding the situation. Here are the key details and questions:
Background:
I received a Trademark Text Misuse notice for allegedly infringing the PURINA trademark.
The notice affected the following ASINs: B00P9XB1YC, B07RB8VVVH, B08B1KWSFH
Of these listings, only two (B00P9XB1YC and B07RB8VVVH) sell PURINA-branded merchandise. The last product under the Bonio brand.
Observations:
All of the affected notices list sub-brands in the “brand” column rather than the main TMs under which the product is sold.
Not all sellers were removed from the listings, so it is unclear why my account was sanctioned given that we are not even the creators of these listings.
Key issues and questions:
How did we receive a trademark text misuse notice for listings that do not mention the PURINA trademark directly or indirectly?
Could the problem arise from improper branding in the “brand” column of these ads?
Since we are not the creators of these ads, we cannot make corrections to the brand column. Can Amazon update the brand column ahead of time to reflect the exact owner of the PURINA and BONIO brand?
I believe this situation may involve intentional misbranding on the part of the ad creator to exploit trademarks and eliminate competition. Any advice on how to effectively address this issue, especially with Amazon support, would be extremely helpful.
Thanks for your help!
7 replies
Seller_k2X0L9mVRT0pW
you haven’t tagged those mods correctly so they won’t see this post
Seller_ZJhFeE3tNKzfh
You've identified the correct issue in all cases.
All three of those ASINs have an incorrect brand in the brand byline link under the title.
Did you lookup the barcode on the products when listing? If you didn't and just found the listing and thought it looked right, you've fallen into the trap many sellers do.
Those are likely dupe listings created to get around brand registry limitations.
B00P9XB1YC states PRO CAT PLAN rather than PRO CAT
B07RB8VVVH states Gourment Solitaire rather than Gourmet
B08B1KWSFH states KRISP rather than Bonio (which is owned by Nestle Purina)
Why you've been picked on vs the other sellers can't say - but unfortunately, you were on at first glance incorrect listings.
If the barcode on those listings is correct - you may have a case.
Seller_ZVAz3d5lZuGid
As already mentioned, none of the forum mods will see your tags - you need to start typing their name until it appears in the dropdown, and then select from the dropdown, for the tags to be highlighted in blue.
Seller_3NCHziIdLTgWV
@Angie_Amazon @Winston_Amazon @Simon_Amazon @Abella_AMZ @Julia_Amazon @Sakura_Amazon_ @Roberto_Amazon
Julia_Amzn
Hello @Seller_3NCHziIdLTgWV
I will close this thread as it is a duplicate of your original one: Assistance Needed: Addressing Unfounded Parallel Imports Violation Accusations.
Please avoid creating duplicate threads in the future.
Thank you,
Julia.
