Customer asking for VAT invoice
Hello!
One of my customer is asking for VAT invoice. As I currently sold that through FBA. And he didn’t get any VAT invoice with the product. Now he is asking me to send the VAT invoice. Now where can I get him the VAT invoice from?
Please guide me.
Thanks.
11 replies
Seller_qZO3ZCjoBXEeL
Are you VAT registered? If not, then you cannot supply a VAT invoice.
You should just search on the internet for a basic invoice template and specify no vat was charged.
If you are VAT registered then you should already be in a position to raise VAT invoices as they are a legally formatted document that must contain certain information.
See section 4.
Seller_DUfLkcCfktTH7
I am VAT registered in the UK. But as in FBA, Amazon handles all the deliveries, that means VAT invoice should also be included in the deliveries done by Amazon to the customer.
Now, where can I get the VAT invoice from?
I mean shall I find it anywhere in seller central or do I have to make it from myself?
Seller_DUfLkcCfktTH7
But I am registered with Amazon VAT calculations service. And till date no customer has asked for VAT invoice. This is the first time a customer has asked for it. That might mean that Amazon has not put the invoice with the product this time. Can this be the reason?
And if this is the thing,then now what should I say to the customer as he is asking from me now ?
Seller_DUfLkcCfktTH7
Ohh ok…I got it.
So should I just send this link to the customer as he can download it himself ?
One more thing, if we are selling through merchant fulfilled, then do we have to send the customers VAT invoice or any bill with the product or they will have to download it themselves if they want?
Seller_DUfLkcCfktTH7
Ok thankyou brother.
If I have any further query I’ll ask you.
Thankyou !
