Urgent help needed Missing Inventory
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Seller_oCbk4PjIVSC1n

Urgent help needed Missing Inventory

Hello Community,

I need urgent help with a critical issue. I’ve been trying to contact Seller Support about a missing PO number on a shipment since May 28th, but I have not received any response. Despite providing all the necessary documents, there’s been no update from their side.

The problem is due to a bug with one of the ASINs, and the missing PO number is not our fault. Seller Support has been unable to resolve this issue.

We urgently need to follow up on this case to resolve it and pay our warehouse rent after selling these units. Any advice or assistance to expedite this process would be greatly appreciated.

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3 replies
Fulfil Orders
Tags:FBA, Lost shipment, Warehouse
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Seller_oCbk4PjIVSC1n
In reply to: Seller_oCbk4PjIVSC1n’s post

Anyone can help? It has been over 2 months

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Seller_oCbk4PjIVSC1n
In reply to: Seller_oCbk4PjIVSC1n’s post

anyone hello????????

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Simon_Amazon
In reply to: Seller_oCbk4PjIVSC1n’s post

Hello @Seller_oCbk4PjIVSC1n,

Here Simon from Amazon.

I know it has been a while but I wanted to check in to see if you are still impacted by this.

Would you mind sharing the Case ID?

I'll see if I can help.

Best,

Simon

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