I think I am eligible for a shopping cart, but I am losing all the featured discounts (purchase boxes) on my ASIN. Please help me solve this difficult problem. Thank you.

Hello, @Spencer_Amazon

I am saddened to say that our shop has recently experienced a loss of buy box for all ASIN in the shop, and I hope you can help with a complaint to resolve it!

Let me begin by stating that we are fully entitled to use the shopping cart.

1. our account is in good health and our shop scores are high, 2. customer reviews and feedback on our products and shop are excellent and our shop and product scores are high, 3. we use FBA for shipping, 4. our products are reasonably priced and we have not had any significant price increases, 5. we have been selling over £3000 per day for the past month, 6. we are professional seller

However, in an accident we suddenly lost the entire shop buy box, this has caused a great impact on our sales, the shop unit volume from the original more than 100 orders fell to a few orders a day, with the passage of time the impact is still aggravated, I'm very sad that this caused us irreparable significant losses, I earnestly request you to help us apply for the recovery of the buy box, we have been We have been abiding by Amazon's policies and hope to have a long term cooperation with Amazon, I hope you can help us deal with restoring our buy box! @Spencer_Amazon

I think I am eligible for a shopping cart, but I am losing all the featured discounts (purchase boxes) for my ASINs. Please help me resolve this issue. Thank you.

Here's the ASIN of our shop's lost buy box:

B0D2MHCHJW

B0CTBB1PBS

B0CWGWHZ6P

B0CWTH52XV

B0CRYSRN9N

Your prompt attention to this matter is greatly appreciated, and we earnestly hope for a swift resolution to this pressing issue. Thank you for your understanding and support in ensuring the seamless operation of our business on the platform.

Warm regards,

REDSWORDLTD