A active product listing didn't show in amazon storefront
We created a listing last week, and shipped product to inventory, when the goods arived amazon warehouse, we found that the product listing didn’t show in our storefront, but the listing is active status, we don’t know what’s wrong with it, we are looking for an answer and hope to get help from professionals. Thank you!
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Seller_EJIX7rqDNQJi2
Could you post here the product name or more details to see, what is wrong? There could be an issue with it’s title or description.
Amazon is now very strict when enforcing brand compatibility policies.
If you included a 3rd party brand name or a trademarked term in the listing’s title, bullet points or description, this could be the reason why Amazon set it as inactive.
If this is the case, you will need to edit the product detail page to ensure that the terms used do not lead to your product being confused with a different trademarked product.
Examples of unacceptable terms:
– “AmazonBasics speaker charging cable.” AmazonBasics is trademarked by Amazon.
– “Wireless Amazon speaker for laptop.” Amazon is trademarked by Amazon.
– “Cable similar to Pinzon.” Pinzon is trademarked by Amazon, and they prohibit the use of “similar to.”
Examples of acceptable terms:
– “Cable for charging AmazonBasics speaker.” The cable is not created or sold by Amazon.
– “Wireless speaker for laptop, compatible with AmazonBasics.” The speaker is not created by Amazon.
– “Basic cable works with Pinzon.” The cable is not sold or created by Pinzon.
