seller accounts are closed
Hello
Whoever is operating these Amazon policies is completely extrajudicial.
My account is being closed because my personal and business relationship, which I have never met, is connected to my account because of someone.
Of course, this situation immediately prepares an objection and defense and I provide the necessary communication opportunities, then Amazon sends an apology email and activates my account, saying smart people.
It is being closed because my account has faded again on the 6th day, less than a week later.
Amazon is probably making fun of people.
Amazon's seriousness is perfect!!!
0 replies
Seller_ZJhFeE3tNKzfh
That is a google translation of https://sellercentral.amazon.co.uk/seller-forums/discussions/t/27ea9e89-abc8-4a2e-a29c-0f99c99d6afc?postId=27ea9e89-abc8-4a2e-a29c-0f99c99d6afc
Sorry but it make little to no sense other than I would gather your account is deactivated.
Seller_ZVAz3d5lZuGid
As above reply, that translation really makes no sense in English., so unlikely anyone will be able to help or advise. Am I deducing that your account has been linked to another seller account ?
Seller_XWvB3pVcYD15D
Amazon Team
My sales account was closed in Poland, where I had never made a single sale, where my store was on holiday and I had never used it, even though I had no connection with the person N*H*L O*C*N, by directly associating it with my account.
Seller_XWvB3pVcYD15D
It is very frustrating that accounts that I have no affiliation with are closed without sharing any reason or documentation and absolutely no help is provided.
Seller_n8BCcl7HWSMJp
I have £4000 stuck for a year now because Amazon connected my account to someone who used to live at my address and says I’m the same person, no idea who to contact no numbers to be found; same response when appealing
Abella_Amazon
Hello @Seller_XWvB3pVcYD15D,
This is Abella from Amazon to assist you.
We greatly appreciate you reaching out with your inquiry. Rest assured, we are committed to putting forth our utmost efforts to assist you with your query.
I understand that you need help to reactivate your account as it has been deactivated due to the relations with another account.
Even if you do not own another account, your account does share at least one significant point of information with this other account. That information connects their status and actions to your account.
Do you use any service providers that assist with your selling account? These services may include account creation, inventory management, marketing, fulfillment, logistics, etc.” If yes, “What type of services do they provide?
If you believe that the account is deactivated in error please provide explanation of why you believe the team have incorrectly detected that they are related to, or associated with, the other account on Amazon.
At a guess - it looks like your business is registered at a virtual address, or at least an address that shares its space with 178 other businesses.
Now, looking up the address on google streetview - amazon MAY find it hard to believe that 178 businesses could operate from a 2 up, 2 down end terrace house. The problem is likely to be you have been connected with another account operating from that address.
Thank you @Seller_ZJhFeE3tNKzfh, for inputs. @Seller_XWvB3pVcYD15D can you please let us know more about this so that we can assist you in a better way.
If you need any further assistance, you can post here so that we or any of the sellers on forum can help you.
Regards,
Abella.
