First I am in Canada and sending to the US. I can not select "partnered carrier"
I went through my workflow of creating my first shipment. Selected Amazon-optimized shipment splits, sent to 5 warehouses and the Placement fee shows zero.
A month later I started getting placement fees for each of the 5 shipments. So I called in because we are now talking about 100s of dollars, I get escalated and the agent tells me I am being charged placement fees because I used a Non-Amazon partnered carrier.
This does not sound right. I can not find anywhere in the documentation that placement fees are dependent on the carrier. I sent to the 5 locations Amazon asked me to. The agent was adamant that the reason my queue shows 0 fees is because I use Non-Amazon partnered carrier they can not estimate the costs.
Is this a thing?
