We have an inspection from the government tax office and an investigation is underway regarding the shipments purchased by customers from Switzerland through Amazon FBA, and shipped from EU, which were invoiced for 0% VAT from Amazon VAT Invoicing as Export transactions. We need export confirmation documents for 5 shipments sent from Amazon FBA EU to Switzerland sold from our Amazon account via FBA.
Amazon Support is not helpful at all. Colleagues, do you have any idea what could we do in this case? Amazon Support gave us the tracking and FBA Shipment report, but such documents are not accepted by the Tax Administration.According to Article 41. of the PL VAT Law, documents issued by the customs authority are needed.
I would be very grateful for help in this matter.
Regards, Mateusz
