My Account is Deactivated and no notification or help for 1 week.
Hello! My account is deactivated in February but there is no performance notifications or any information to receive.
I called Account Health they could not able to locate why inactive and I created case but no response from internal team.
We are the brand owner and our products are under transparency program which means our brand also damaged. I have 3000 stock in Amazon Warehouse and no sales.
We are also selling on Amazon USA for years over 300.000USD monthly.
What should I contact for fast resolution I do not know..
My account is healthy and no violation. Not able to get hep. Very upset for facing this. Please advice.
13 replies
Seller_rZubfc5FFn0YA
@Julia_AmazonHi Julia please help me :( We are here to work with Amazon closely always help customers and we work with Avask and UK vat is processing and also France Vat came and I entered. Poland Germany and Italy on the way also. We made submissions with Avask. I do not know the deactivation issue. Felt very upset.
Seller_RlZVPg3d6ZUGP
If you dont yet have a VAT number, you likely shouldnt have 3000 units inn the warehouse so that could be the issue?
Seller_hDls7CuikZ1eL
Have you tried contacting the UK Amazon managing director?
Seller_RoMp2zgveUF63
try 9 months. I remember my first week 😅
