Changed Legal Entity but still suspended
Hello, Amazon temporarily suspended my seller account because I was selling as an Individual, which they decided was the wrong category. I took the time to change the legal entity to LTD, which was verified and accepted 4 days ago, when I received an email saying "Dear Seller,
Good news! Your Selling on Amazon payment account has been activated.
We will get in touch with you if we need more information."
When I go to Settings>Account Info it now says my account is Valid.
So far so good, right? Not so fast - my account is still deactivated! I have appealed but there has been no response. I sent an email through Contact Amazon and got a canned reply that I had to go through the appeal, to which I have added information twice and got no response. Meanwhile, I cannot sell despite having a validated account, and all my stuff is sitting in an FBA warehouse.
Can anyone help or direct me to someone who can?
Most grateful
0 replies
Seller_ejwc84JNL5Uk6
There is no one who can expedite this for you. There is a long queue of sellers in the same position who have wrongly signed up as an individual when they are obviously running a business
It’s the same verification team who need to reactivate your account who are also checking everyone else so it’s a waiting game.
Seller_7VbclcPFFRTnc
There are now reports on here of several sellers who changed legal entity and had that email but are still deactivated
