No sales since "handling capacity" email
I received an email stating I have to change my capacity to take a certain amount of orders. I never tried this but have had no sales since. Desperate to check it out. Can get to settings and then shipping settings but cannot find “General Shipping Settings” from that page in order to access the handling time. This has given me a headache!!! Can anyone direct me where to find “General Shipping Settings” once on the shipping page?
0 replies
Seller_PUgTge8LPB8FY
Would you mind posting the email you received from Amazon? This is just so that there’s no possibility of confusion.
Seller_BS5lg2keRs2QO
That’s not what it says - it is a new feature which is optional and is there for use if a seller can only process a certain amount of orders each day. Not using it doesn’t impact your ability to sell.
Seller_KKcTTZzy6Jd6Q
At the top (just under the “shipping settings” title) there are two tabs.
My first thought is that your shipment limit is 1 or something… could be totally unrelated to the new system though.
Seller_ze4hFiRkIXIbc
Thanks, so sweet of you to put screenshots but it’s nothing like mine.
Seller_ze4hFiRkIXIbc
Thanks for that both of you. Didn’t realise my address was on there! You two can come around for a party though!! x
