My Prices Have Disappeared In Search

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United Kingdom
imgSign in
user profile
Seller_AqEdZQKVIGgdO

My Prices Have Disappeared In Search

I have been selling on Amazon for 15 years. Strange thing happened the other day, My prices for products have disappeared in search. Has anyone ever seen or had this happen? Only thing showing is product picture and short description. You have to click on product to view price. This is obviously having an effect on our sales as we were around 25% down for the last few days.

46 views
10 replies
Tags:Images, Pricing
00
Reply
10 replies
user profile
Seller_f5cnodyVjLD4S

This is because you have lost the buy box.
I have checked a few of your products and It is not your normal competitiors that have it, but in the majority of cases Amazon themselves that are winning it.

00
user profile
Seller_AqEdZQKVIGgdO

I thought that too however even some of the items i am the only seller for have this.? I am wondering if Amazon are running tests again for this new bot process? Its only been since Thursday.

00
user profile
Seller_AqEdZQKVIGgdO

Could it be a drop in my feedback? Last 30 days has been hard for us all?

00
user profile
Seller_f5cnodyVjLD4S

I should have included fulfillment method too. In the past it was always loaded in favour of FBA but with lockdown that switched to FBM and now appears to have swung slightly back again.
The recent problem of BB removal seems more common now too.

00
user profile
Seller_AqEdZQKVIGgdO

I have spoken to support who are looking in to the issue - will update when i get answer - thank you for your info :slight_smile:

00
user profile
Seller_nT7psArrIHc2I

I have noticed this and its been going on for a while now. I was checking a board game this morning and the ONLY price showing was the Amazon price. Even clicking on it wasn’t working.

00
Follow this discussion to be notified of new activity