I've posted previously about some pallet shipments, LTL, we entered and selected UPS as partnered carrier, but they were never collected.
As far as I could tell from all seller university vids, it wasn't mentioned anywhere that we needed a UPS account. But I'm being told on my previous post that we do?
I still have my two pallet shipments sat on seller central in shipments, but never collected. I have just created a new shipment this time for small parcel with UPS. This time in the last step of creating the shipment it tells me I need to either drop my parcels at UPS drop off point or arrange for them to be collected. But presumably I need an account with UPS in order to arrange collection?
Can anyone signpost me to any information on all this within seller central, as I can't find anywhere that clearly states whether we need a UPS account, or whether they contact us, or if we have to contact them and book pickups?
