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Account locked out
I am having huge problems with my seller account and no one from Amazon seems to be able to help. I was fully registered in the UK, and have been making sales until a few hours ago. I changed my legal entity from sole trader to LTD company and attempted to change this on my account. It immediately locked me out, whenever I try to log in now I keep getting an error message: Invalid Charge Method You must update your existing credit card information or add a new credit card to regain full access to this seller account. But it does not allow me to go any further. I have tried to speak to live chat who didn't seem to understand and told me it's because I haven't completed registration. Does anyone have any ideas?
4 replies
Seller_ZVAz3d5lZuGid
Duplicate thread, or at least this is the duplicate of one I have just replied on !
https://sellercentral.amazon.co.uk/seller-forums/discussions/t/62762d96-b132-4b29-88ed-a2d97fac92ad
Winston_Amazon
Closing this thread as is duplicate of Cannot access account
Seller_3FeZFIFiP41F0
Hi my other account is locked due to a suspicious activity in my buyer account they closed my buyer account but seller account is still active and the only reason is I am locked out to login
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