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Shipping label refund rejected by Amazon because label is in the mainstream... but it is not.
Casse ID 16724893901
Amazon said USPS has rejected the postage refund you requested for order 114-4760320-5151419 on 10/26/24 for the following reason: The item is in the mailstream, but it is not used.
I cannot get a refund from USPS because I did not ship out this item, the buyer cancelled it and I cancelled the label ONE MONTH AGO and I got a response that the label was rejected today.
@Rose_Amazon @Glenn_Amazon @Tatiana_Amazon @Quincy_Amazon
@Roberto_Amazon @Steve_Amazon @KJ_Amazon @SEAmod @Danny_Amazon @CR_Amazon @Joey_Amazon @Dominic_Amazon @Jim_Amazon @TaylorR_Amazon @Micah_Amazon @Bryce_Amazon @Veronica_Amazon @Jameson_Amazon @priscilla_amazon @Cooper_Amazon
17 replies
Seller_Hi7wbO2Kbo6bl
Do you use the SCAN form? (Doing so will enter a voided label as being used.)
TaylorR_Amazon
Hey @Seller_LleAhbbP9hFVe, I saw you replied under the other post, but thanks for posting your own thread! I will take a look at your case and see what I can do.
Seller_Zw8LsZUQSH440
Had the same problem yesterday. Amazon continues to fail to remove canceled labels from the end of day scan sheet. SS is being useless (Case ID 16925036301).
@TaylorR_Amazon
Seller_TTc5Vo48AaOHg
So, the procedure for resolving this is to open cases with SS?
Not using the scan form is not an option for us. Post office will not accept our packages without one.
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