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Why Are Amazon Emails Written Like Phishing Emails?
Email notifications from Amazon are so badly written these days that I find I ignore genuine emails! The advice generally given by Amazon - and everywhere else too - is to check the email for grammatical or typographical errors, to ensure that an email from Amazon is not a phishing attempt.
It would help if the genuine emails had a rigid template to assist agents who speak English as a second language.
Whilst their English is far better than any second language that I may attempt to communicate in; I find that I miss genuine alerts with things like
Email Title: "Your listing is at risk of deactivated" < I generally wouldn't even open a mail with that subject line. Obvious phishing/scam, right? Not with Amazon!
- or -
Body Text: "The following listings are at the risk of deactivation" < OK, I finally open the email and read this, I stop reading. With this and the title, it's clearly not genuine. Again, except when it's from Amazon
Both from genuine alerts but at first disregarded when reading the email, as I read those the same way as I would most common banking or PayPal phishing attempts
The advice when dealing with Amazon emails would seem to be - if the grammar is good, beware, as most genuine Amazon emails contain the kind of common tense or misplaced article errors associated normally with scams originating overseas.
0 replies
Seller_469SU3Aj73sZL
The worst in recent months has been
""Disbursement Attempted ::Congratulations *******! Your payment is on the way and will arrive within three to five days.
This looks like the payment has failed when it means it just been sent.
The correct English is " A Payment has been sent to your nominated account" or ""Payment Released""
@Winston_Amazon @Julia_Amazon
Seller_tRuvBEHDedp4q
I couldn't agree more
Then there are the embedded links in most emails - usually a sure sign of a scam/phishing attempt.
It also does not help that many emails do not have a corresponding one in Messages. Important messages that should be acted upon quickly get overlooked under the myriad of other messages Amazon are fond of sending out telling me stock is running low, or my price may be too high, etc. Sometimes I am told to act upon a message within several days - like an A-Z dispute or something else to do with account health yet there is nothing in Messages and its hidden under other section of Seller Central like Account Health so can easily get missed.
Why Amazon do not have a folder in Messages for such important emails from Amazon that have to be acted upon quickly is beyond me. This would solve 2 problems in one stroke - we would see the message and deal with the problem quickly AND we would know it was not some spoof/scam/phishing attempt.
Seller_hjC1f9DWeqg5C
Agreed, also all messages from amazon should be in the amazon inbox just like eBay do. I hate having to keep my fingers crossed and click their links from a dodgy looking email.
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