I've still got the red (!)
Right I'm feeling pretty thick here, adding a new product not found on Amazon.
Under the "product details" tab I've still got the red (!) I've filled in all the fields, there are none missing, all the asterisk fields have been done, but when a click submit, I get an error message saying there are 2 items that require my attention...before a smash this computer screen up, can anyone help me out please...?? TIA
0 replies
Seller_zKEt2RiaID5EU
It would be a lot easier if you could provide a photo of the issue you're seeing if thats possible?
Seller_ZJhFeE3tNKzfh
could it be a data error? For example should it be Polarised instead of polarized?
In some areas Amazon only allows specific data points (though doesn’t I imagine always present as a drop down list!)
Seller_jOYLXGuobl7DT
This is annoying when this happens. I would try uploading your product as a flat file as the errors come back might give you more of a clue what the issue could be. It could also be an issue with the barcode which needs to be purchased from GS1 directly now.
Spencer_Amazon
Hello @Seller_LTUby2UM8XGvy,
I am Spencer with Amazon.
Were you able to add your product with the help of @Seller_zKEt2RiaID5EU?
@Seller_zKEt2RiaID5EU, @Seller_LTUby2UM8XGvyis right. You ARE a legend! Thank you...
Regards, Spencer
Seller_KZhPnqSRrvTv0
It could be a number of reasons. The most likely is that it's a system glitch, of which you'll get many on Amazon.
Someone suggested using an uploader file, that's probably the best solution. As they said, it should show what the issue is in the error warnings, once you've uploaded it to Amazon. They are a bit of a pain to use though.
