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Read onlybuy shipping in bulk not working since morning, need Moderations URGENT support.
Like many others have opened a case with the seller support. I told them I have used the system for years and sent screen shots of the on screen messages they seemed unable to understand the issue.
did you get this resoved? mine has started doing the ame
Are there any updates , we are having the same issue. Very frustrating and Seller Support are not any help! I
Same issue here on the work laptop but not on the home laptop.
QZ Tray not installed on home laptop because I dont have a printer at home.
I have just uninstalled the QZ tray and is now working again.
I have the same problem. How did you uninstalled QZ tray?
i went to the bottom where the printer icon is , found the QZ tray and clicked on quit , i tried reset etc but nothing happened
Was having the same issues with bulk buy shipping. Remarkably, uninstalling qz tray seems to work and does the job. DO NOT REINSTALL QZ TRAY. Prints to a PDF file, so you will then need to print from PDF file. BUT IT DOES WORK!!!! - YIPEE!!
I contacted QZ Tray and received the following response:Hi,
We seem to be getting a lot of reports of QZ Tray causing issues with Amazon UK. Here's one from our mailing list:
Link removed
Note that all support issues for QZ Tray must first go through Amazon UK support. This one seems to have enough people complaining that we'll need to email them to see what they changed that broke things.
{personal data removed, moderator edit}
Owner, QZ Industries, LLC
Not working for us either. Having to ship invidually. VERY VERY time consuming!
Have another problem now, orders won't load properly. I'll create a separate thread for the mods to see..
Not been able to get bulk Buy Shipping working all week. Pain in the rear !
buy shipping still not working loads 10 orders and no carrier to select reported it twice but no joy
QZ Tray have now emailed their point of contact at Amazon to try and escalate this issue.
Let's hope their POC is more competent than Seller support.