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12 Years of Selling Amazon : Suddenly falls in review and ends up being "Closed" after months of long review
12 Years of Selling Amazon
Verification Begins on November 09 2023
Repeated submission with high quality Authorized Notarized and speically demanded Documents.]
Reaches escalation after 04 months of review by Seller Review Team
30th March ,Compliance Escalation Team , JOE writes back with not being able to successfully process my selling application ?
What do you mean ? Are you joking ? after 12 years you can't process my application ?
Further you won't reply me after this ?
Is this some joke?
Can somebody from seninor team help me ?
This is outrageously unfair ground for me a seller.
I must be briefed about the issue if there is one and I must be allowed to fix if there is anything ?
8 replies
Seller_ZVAz3d5lZuGid
Unfortunately no-one from a 'senior team' will even see this post, a forum moderator might read it if you tag them in, but apart from that no-one here can actually do anything to help.
Is this all to do with the country of establishment of your account ? - many of us had to go through a very complicated re-verification process, submitting endless documents. If so you just need to provide exactly what they are asking for. Check out your Performance Notificationsand see if anything there, (type into blue search box at top of page).
Simon_Amazon
Hello @Seller_uJeIu7BRXiPm4,
Here Simon from Amazon, happy to try and help.
Have you tried to contact the Account Health Support Team via the 'Call me Now' button?
Best,
Simon
Seller_uJeIu7BRXiPm4
Yes , they keep showing the " inability to further transfer the case or provide any related help"
Further suggesting to write to seller review email address asking for reasons
Writing to seller review email address , keeps prompting standard response which is " Your account will remain closed"
I don't know where to reach out now!
Simon_Amazon
Hello @Seller_uJeIu7BRXiPm4,
I'm checking in to see if you have any update on this topic.
Best,
Simon
Seller_uJeIu7BRXiPm4
My last final submission and its response is below "
Hello,
Thank you for your email.
We are currently reviewing the information that you have provided. We will contact you as soon as we have completed this review or if we need any further information.
We cannot give you an exact deadline, but our team is working hard to complete verification as soon as possible.
The Amazon Payments Team
Simon_Amazon
Hello @Seller_uJeIu7BRXiPm4,
When did you submit the information?
I will see if I can do anything to speed up the process.
Best,
Simon
Seller_19xPhE8YgkmxW
Hi Simon_Amazon,
You probably need to be aware of the Forum thread Help! Senior Leadership and Team (Call to Action) by Nagina_International
Best
Brian
Simon_Amazon
Hello @Seller_19xPhE8YgkmxW,
Thanks for bringing this thread to my attention.
@Seller_uJeIu7BRXiPm4, I will close the other thread in order to avoid confusion and a slower resolution of the issue.
Please note that I'm following up on the issue with the team, they will reach out to you or I will provide updates as soon as possible.
Best,
Simon
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