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I have a pro seller account and 2000 ASINS on FBA which are supposedly not eligible to be a featured offer. The documentation states that ASINs in FBA are automatically eligible (which makes sense). I'm not complaining about the BB winning, I just want to be eligible. Is there something I'm missing?
Thanks
Time.
Your German account has 1 customer review. Even as the only seller of your product, it can take several months to receive the Buy Box. FBA is not an automatic mechanism for this.
Eligible does not mean guaranteed. 😊
Thanks for the reply - previous experience has always been BB eligible immediately.
According to the documentation:
"Resolve your issue
Currently, you’re not eligible to be the Featured Offer for this product.
We are unable to disclose all of the criteria for Featured Offer eligibility. However, you can try the below points to improve your chances to be Featured Offer eligible.
Listings that are Fulfilled by Amazon (FBA) are automatically eligible to become the Featured Offer"
Which is a little confusing :)