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Amazon Listing Title not Updating!
Hello Everyone!
I just starting selling on Amazon, I created the listings by just entering the generic product title and a offer price, To just get a confirmation from Amazon that I can sell this listing without any certification. I got the confirmation from Amazon by opening many cases. And now my inventory is ready and also all labels are pasted. It will be shipped anytime. Now i’m trying to update my listings by putting all the things like description, Title, bullet points and search terms e.t.c. While doing the very first try and after doing all the changes when I clicked the save button, It says changes are made successfully it will take 15 minutes to be updated, But nothing is updated even after a day. I tried many times in the start but nothing becomes live. Today I tried again and everything is updating successfully except the title. In manage inventory tab my titles are showing perfectly. But on the live amazon buyer page Amazon showing the old title. I opened many cases by going through the proper way after clicking on get help. And didn’t get any perfect answer from any case. So now I’m approaching you guys here on seller forums.
Thanks
Kind Regards
Seller_1XLxf4JZHG2O8
“We would like to inform you that we have already updated the attributes. Kindly wait for at least 24 hours for the changes to appear in the detail page.”
Amazon just replied. They make all the changes for me. I also read the thread which describes the problem same like mine. And everyone is saying that it’s a glitch and we have to ask Amazon to make the changes manually.
44 replies
Seller_64jziShTiTjOq
I think your mistake was not to complete all the details, including the proper product title, from the start. Getting things changed afterwards is very hit-and-miss. Amazon only treat your changes as “suggestions” which they may or may not implement
Seller_7VbclcPFFRTnc
Firstly have you entered the country of origin? (New requirement as of today)
Secondly have you read seller university pages ?
Seller_7VbclcPFFRTnc
Where ? Only amazons own seller university pages will give the truthful facts and instructions
Seller_1XLxf4JZHG2O8
Can’t tell the name but they are also the professional ones. They are doing same things on their own accounts.
Seller_7VbclcPFFRTnc
Well I hate to say it but you’ve paid them money and now caused you a problem
Seller_7VbclcPFFRTnc
Are you also aware that amazon have recently put in place a limit on your quantity to send to fba ?
Seller_1XLxf4JZHG2O8
Yes I know that, After checking the stock limit I ask the supplier to prepare that much quantity
Seller_64jziShTiTjOq
That, as you have now found, is rubbish. You cannot create “dummy” listings on Amazon without getting into the trouble you have now encountered. Apart from anything else, you should always check to see if the product is already listed on Amazon. In which case, you add your stock to that listing, instead of creating a duplicate listing
Seller_1XLxf4JZHG2O8
I always create my listing with my own EAN number and my own sku. I just not put any optimized data! After getting all the confirmation from Amazon, I update the listing with the optimized data. That’s it!
Seller_1XLxf4JZHG2O8
Now everything is updated except the title. Now I will try by adding the COO.
Seller_7VbclcPFFRTnc
try adding the country of origin to see if it works
Just be prepared too for amazon to request your invoice from your supplier and depending on the product, check your labelling etc
Seller_1XLxf4JZHG2O8
I also got a reply from Amazon that I have to provide them the proposed value so they can update the things for me. I did that but they didn’t replied yet.
Seller_64jziShTiTjOq
How can you get confirmation from Amazon to sell without any certification if they don’t know what the product actually is? And if the product does need any kind of certification, you are breaking the law by selling it without the certificate
You really do not know what you are doing and we are clearly wasting our time trying to explain anything to you
Seller_rgqzY6oIqUqWE
Sorry for hijacking the thread, but on the reverse side of the question, do you get notified if information on a listing you are live on is updated? Would I get an email to say that listing X has an updated title, description, image etc? Or is it simply a case of continuously checking each and every live listing in my inventory is against the correct information?
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