My seller account has been deactivated in accordance with section 3 of amazons business solutions. Amazon are claiming i have a seperate account which was enforced for violating one of their policies. The issue is, i do not own another account. I only have one. I don't even know what other account they are refering to. If i try appeal it, they say i have to provide proof i do not own that other account. What proof can i show. I tried to email for help but it says that it is the wrong channel. Has anyone gone through this and how can i get amazon to reinstate my account.

I cannot close my account because it has been 'deactivated by Amazon as I do not have a VAT number. For over A YEAR I have been telling Amazon that I am not nor ever will be registered for VAT as 1. I am not required to register given my previous turnover and 2. I have closed the business!

Amazon support have been ABSOLUTELY USELESS in relation to this matter.

Basically, they have said that unless I provide a VAT registration number they will not reactivate my account. I cannot provide this!

So, how do I get my account reactivated, my inventory returned and my account closed???

Furthermore I am unable to remove my credit card from my account and they are still charging me for storing the inventory I want returned!!

I have NEVER dealt with a more unprofessional company than Amazon!

Dear all,

I need your help in reaching Amazon for support.

I have been waiting for support from Amazon about my account. I am unable to get through to Account Health and Seller Support at this time . I tried Managing Director's email and received email back that I was going to get help but I have still not got help or support.

I have replied to that email and still waiting for help.

I have been on Amazon for close to 10 years and I have not had an issue like this where I cannot get support.

I am also kindly asking Amazon to contact me so I can move forward. I believe this is an error as I have the correct documents for my listing in question.