Amazon seller app unable to select shipping template
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Seller_uGahXqk0SYXgA

Amazon seller app unable to select shipping template

Amazon seller app is not showing my shipping templates any longer, it is asking me to input a merchant shipping carrier which I cannot do as nothing works. I’ve tried reinstalling the app but no luck. I can still list normally via the website but this is very cumbersome. Any ideas?

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Create and Manage Listings
Tags:Add a product
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Seller_MytbIeuxjpX5k
In reply to: Seller_uGahXqk0SYXgA’s post

Same problem here. Was OK until yesterday but now cannot add shipping template when listing on the app - just get an error message. Website working OK though.

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Seller_gdsziDo7kK8oX
In reply to: Seller_uGahXqk0SYXgA’s post

Same here. Seems to be an app glitch. Checking to see if I have the latest version…

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Seller_2wmjtb6n5lC7e
In reply to: Seller_uGahXqk0SYXgA’s post

yes, it's very frustrating, makes it cumbersome indeed to list via the website :(

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Seller_uGahXqk0SYXgA
In reply to: Seller_uGahXqk0SYXgA’s post

It looks like it’s been fixed!

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Connor_Amazon
In reply to: Seller_uGahXqk0SYXgA’s post

Hi @Seller_uGahXqk0SYXgA

Connor from Amazon here, apologies for our delayed response. I see that the app issue has been resolved, please let us know if you need assistance with anything else.

We are here to help! Have a great weekend.

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