Hundreds of FBA units incorrectly marked as defective

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United Kingdom
imgSign in
Country changed
user profile
Seller_RLXCX068q9bgP

Hundreds of FBA units incorrectly marked as defective

I have a large number of the same units marked as defective, these units are automatically returned, on inspection they are absolutely fine.

B01N6ZJGIJ, B07C2SKLWF, B00CM63PNY,

Seller support such as they are resolutely tell me the same thing over and over. "There are many reasons why inventory is marked as defective, these include ....etc"

Downloading an Inventory Ledger Report shows me that most are defective Vendor returns, I'm no longer signed up to vendor so I'm not sure what that means?

I note that similar posts have asked if they are on Transparency, I am. Any advice on how to stop this unnecessary process of FBA returning perfectly sellable goods is appreciated.

55 views
2 replies
Tags:FBA, Fulfilment, Fulfilment Centre, Order defects
00
Reply
2 replies
user profile
Seller_zDUw7ekrB6OEy

Are these customer returns that the customer has said is defective or is it Amazon marking your stock as defective?

99% of the FBA customer returns marked defective that we receive back are absolutely fine and about 60% of those aren't even opened.

00
Follow this discussion to be notified of new activity