Countries
Read only
My account has been deactivated account due to Intellectual Property policy violation
My account was deactivated after an Intellectual Property policy violation. The account health has always been guaranteed at 200 for days and there were no previous deactivation warnings.
- My violation was related to the design of Kimetsu no Yaiba. Before posting I checked Trademarkia and there was no business registered under category 25.
- I appealed 3 times. I submitted a screenshot of the purchase confirmation on the website, a receipt for payment via paypal but Amazon still said I did not provide enough evidence.
Could anyone please tell me exactly what evidence they need so I can prove that I own the above designs?
4 replies
Seller_OvL8C4BJWiuS9
Receipts are not invoices. Unfortunately, a receipt does not verify chain of supply.
Seller_chy5fCStE8sIz
@Seller_9n6EC7cxITQ0Y
We were also deactivated for an Intellectual Property Violation. We tried many approaches and consulted with several people but were unsuccessful.
Finally, we were able to get our account activated:
Here are some important pages in Seller University:
Intellectual Property Policy for Sellers
Intellectual Property Policy for Amazon Sellers – FAQ about Patents
Intellectual Property Policy for Amazon Sellers – FAQ about Copyrights
Intellectual Property Policy for Amazon Sellers – FAQ about Trademarks
Comply with Amazon’s Intellectual Property policy
Respond to an intellectual property (IP) policy violation
Emet_Amazon
Hello @Seller_9n6EC7cxITQ0Y,
Thank you for posting your concerns with an intellectual property violation.
My account was deactivated after an Intellectual Property policy violation. The account health has always been guaranteed at 200 for days and there were no previous deactivation warnings.
- My violation was related to the design of Kimetsu no Yaiba. Before posting I checked Trademarkia and there was no business registered under category 25.
Can you provide your original notification? This one is a rejection notice advising the previously provided information was not accepted. This notice will have more information to help understand the situation so we can offer more direct guidance or support.
As mentioned by @Seller_OvL8C4BJWiuS9, retailers are typically able to sell to end consumers and not intended for resale, thus receipts typically have significantly less details and information to confirm the supply chain or authorization for redistribution. We do require that all sourcing documentation meet our responsible sourcing requirements, you can also review our invoices requirements page for examples of why we may not accept your documentation if it's being rejected.
You may also be required to provide a letter of authorization issued to you by the brand or rights owner to confirm you have been approved to use these related intellectual properties on amazon. Keep in mind that an LOA cannot be accepted if a supplier or distributor issues it and they are not the rights owner or brand.
Here are some important pages in Seller University:
Intellectual Property Policy for Sellers
Intellectual Property Policy for Amazon Sellers – FAQ about Patents
Intellectual Property Policy for Amazon Sellers – FAQ about Copyrights
Intellectual Property Policy for Amazon Sellers – FAQ about Trademarks
Comply with Amazon’s Intellectual Property policy
Respond to an intellectual property (IP) policy violation
Thank you @Seller_chy5fCStE8sIz for this list, these are very helpful and resourceful pages to better understand our intellectual properties policies and requirements.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Similar Discussions
