Apologies if this is tagged to the wrong group there is no option for one which mentions shipping

We have our Royal Mail account linked to Amazon so when buying shipping for SFP we pay the negotiated rates on our account rather than the Amazon rates.

Does anyone know if this is going to happen with DPD where you can link your account and buy shipping for SFP with your account rates.

Many thanks.

My Amazon account is 99% SFP and as you would expect 99% of the orders I ship are via the buy shipping process within Amazon. Due to the size and weight of my product all my buy shipping labels are shipped with DPD. Recently I have been made aware of an issue that DPD are having scanning the labels that are produced via the Amazon buy shipping process. I have checked and double checked this issue is with the Amazon labels not my printer or print format. Has anyone else experienced this recently with DPD?

Hi, im hoping someone out there can help me as neither Amazon or DPD are coming up with answers!

The fulfilment centre I use to ship my orders recently switched from shipping my orders via Evri to shipping them via DPD.

Since the switch over, all my customer are sent a message from my Amazon account stating the following

"we are expecting your order. We'll be in touch when we have it and it's out for delivery       We won't ask you to sign for your parcel etc etc"

It's as though DPD have access to my Amazon account and are sending my customers this automated message.....does anyone know how I can stop this from happening?

I like to keep my messages clear...just for customer support and due to the issue above it means my seller central inbox is full of the same generic DPD message to every customer of mine which makes it a nightmare to communicate with customers who have sent a general enquiry.

Any help would be greatly appreciated.

Thanks

James