Detail page removed
we sell one ingredient herbal supplement, which amazon has removed temporairly from sale due to lacking the ingredient listed in the listing. the problem is that its all listed and amazon keep repeating same line
‘In order to reinstate this ASIN, please update “INGREDIENT” attribute in Details Page with the proper ingredient list for possible reinstatement.’
I have run out of options, I did update using excel spreadsheet too.
The product is ours and no-one else sells it on amazon.
would appreciate any help. thanks
0 replies
Seller_8Wsckn3UoR095
Is this listing branded to you under brand registry?
Seller_qnTuBC5T28AMv
I have applied this morning to go under brand registry, was hoping that it might help our case.
It has not been approved yet but pending.
Seller_amUAzjvL5uIzu
The Listing Page is not the Detail Page have you actually added the ingredient attribute on the vital info/more details page using edit in Manage Inventory
Seller_amUAzjvL5uIzu
Ingredients Per capsule-x-HMPC are not ingredients
Seller_qnTuBC5T28AMv
russ my actual ingredients are not that.
I have copied my label which says
Ingredients: Per capsule - 500mg Mane Organic Fruiting Bodies (Hericium Erinaceus). Capsule- HPMC vegetable Cellulose
this is what is listed in Ingredients field
Seller_qnTuBC5T28AMv
this is how it looks atm but I just woken up to see it has been rejected once again.
We had no other wording before in that field just the ingredients and it was fine for 3 years.
the email from amazon says once again
NOTE : In order to reinstate this ASIN, please update “INGREDIENT” attribute in Details Page with the proper ingredient list for possible reinstatement.
Seller_qnTuBC5T28AMv
ok I have changed it to Hericium Erinaceus alone, fingers crossed
