Greetings Amazon Community,

I am trying to change my email address in Business Information > under 'Business and Contact Information', as there is no option to edit the current email address which is the old email address associated with the account. I opened a case and the answer I received was that I need to change the email address in my Buyer account and it will automatically change in the Seller Account. The issue is that I do not have any Buyer Account with the same email address. It is becoming a nightmare as I need to do some changes to my account and the Amazon teams reply to my email saying that they do not recognise my email address. How can i gain permission to change the email address in Business Information > under 'Business and Contact Information'?

I would really appreciate any suggestion.

Thank you,

Peter

Hi there,

I tried to change legal entity of my account from individual to business but it deactivated my account. Now I can go nowhere. My delivery is going to Amazon on Wednesday. If I didn’t get my account activated by Wednesday I’ll loose my parcel. Please help.

Hi. In an effort to change my email address, I deleted my Amazon Seller account (United States marketplace) as recommended by an Amazon representative. I have since discovered you may only have one account. I did not know this before trying multiple times to set up new accounts - all rejected. Today, I logged back in to my original Amazon Seller account. Adding the United States marketplace was not an option so I chose the United Kingdom marketplace. How do I reactivate the United States marketplace and remove the United Kingdom marketplace? Thank you, in advance, for any and all assistance.