Account on hold, Amazon asking to upload partnership agreement
Hello, I wondered if anyone can help, Amazon have suspended my account as they want me to upload a partnership agreement.
I have a professional account and have been selling on and off on Amazon over the last 3-4 years.
One issue on my account set up is that I look like at some point I was asked for a Company Registration Number which I used 12345678 as the number to get past the registration screen.
I am a very small part time seller and am not VAT registered so I don’t have a partnership agreement to submit. I did submit last years tax return but seller support have told me specifically that they want a partnership agreement.
If anyone could help me try and resolve this I’d be really grateful as I’d like to start selling again.
Thanks in advance.
0 replies
Seller_lljyzgTxr5fgI
Why? That is a non-descript, made up number. What is your status? You have a pro account but under what circumstances are you trading, ie sole trader, partnership or limited company? If you’re a sole trader then that is what should be on your account. If you are in a partnership with somebody else, you should have a partnership agreement which sets out the agreed terms of cooperation with your partner. If you are a limited company, like us, you have a certificate of incorporation with a real registration number on it.
Ash_AMZ
Hello,
This is Ash from Amazon.
I understand that you have concerns on your account verification.
In accordance with EU regulations, Amazon Payments Europe requires Sellers to provide information about themselves and their business so they can continue to sell on Amazon and receive the proceeds of their transactions on Amazon EU Marketplaces.
In order to help you better, kindly share with us the original notification you received on the Performance notification.
The forums community and I, are here to assist you with your concerns.
Regards,
Ash.
