WHY IS AMAZON HOlDING MY MONEY
AMAZON IS HOLDING MY MONEY. I AM ABLE TO SELL VIA FBA AND FBM BUT THE MONEY AS BEEN STUCK IN MY RESVRE FOR MANY MONTHS NOW SOME ORDERS WERE PLACED IN DECEMBER AMAZON SUPPORT DOES HELP WITH EMAIL CALL AND CHAT PLEASE SOMEONE HELP ME FIX IT THERE IS NO REASON FOR AMAZON TO HOLD MY MONEY
CASE ID
15120502201
15004851391
5 replies
CR_Amazon
@Seller_VWBJiAAFDoNyW
Hello there, my name is CR and wanted to see if I could find out some more details for you here.
There are many reasons for account level reserves and they can vary widely.
If a new hold is put in place on your funds, this is usually communicated to you via your performance notifications.
CASE ID
15120502201
15004851391
Thank you for the case #'s. Please allow me some time to review your issue in greater detail here and read through any correspondence provided.
I will report back here when I have an update to share.
CR_Amazon
CR_Amazon
@Seller_VWBJiAAFDoNyW
Hello again, CR back here.
After reviewing your cases and taking a look into your account I am going to see if I can engage the appropriate partner team to look into this further with the tools and access that they have.
I am going to put this together now to submit off, and will report back here and @ tag you as soon as I have any further information to share.
Thank you for your patience while I work on this for you.
CR_Amazon
CR_Amazon
@Seller_VWBJiAAFDoNyW
Hello again! CR back here with an update.
I wanted to let you know that I was able to successfully get this escalated with the appropriate team who is taking it from here.
This created new case #15144973091 which you can find now within your case log. Please do visit the above case and follow along there as this will be where all further updates related to your issue will take place.
I was happy to have been of assistance and wish you a terrific weekend ahead.
Thank you for visiting the seller forums,
CR_Amazon
