IP COMPLAINTS

Hi

I hope someone can shed some light on a situation I have.

I have one listing that has come in for mutiple IP violations in the last few days. On each occasion, I have provided Amazon with the relevant documentation ie Invoice from a UK distributor. Amazon has found me to NOT be in breach of IP violations and the block removed and the listing made available again.

I have advised Amazon, why is the claimant allowed to make repeated IP claims, when they have found me not to be in breach of any violations. They have essentially said there is nothing they can do to stop this from happening. Amazon support are no help at all!

The claimant has now put in an IP claim as well as a claim for counterfeit goods. Again I have provided Amazon with the relevant documentation. I am awaiting the outcome of this.

In the meantime, my listing is block, and my account health rating is at risk of dropping below 200.

I the claimant is not the brand owner, and I believe they are working on behalf of the only other seller on the listing, to effectively get rid of the competition.

Any advise would be appreciated.