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Seller_PWyrc3941lu9f

Listing Removed

HI

I wonder if anyone at Amazon can help.

We manufacture our own products and list under Brand Registry

Yesterday we noticed a piggybacker and reports through Brand Registry - something we have done before.

ten minutes later we received the following policy notice

Attribute Needing Correction: Brand, Item Name.

And it said that the listings had been temporarily removed until the fields had been changed

The brand listed is our brand.

We contacted listings evaluation asking for clarification and they replied

Hello,

Our previous e-mail was intended to bring our policy to your attention.

Learn more about this policy in the message sent on 07/01/2020

And now ten minutes later the product details pages have been removed.

Why what do I need to do, what was wrong with them?

TIA

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Seller_f5cnodyVjLD4S

I’m guessing that your brand name was showing in the titles but you had not actually entered the brand name in the brand field in the actual offer details when creating the listing.
You will need to check in your inventory via seller central to see if the listing is suppressed and edit the offer by adding your brand in the correct field and saving.
This will reactivate the listings.
If however Amazon has actually deleted the details page you will not be able to find the ASIN/listing in your inventory or be able to edit it.

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Seller_rsiHCGLxlNres

Have you received any good response so far?

We’re having a similar issue and they’re not responding for more than 3 weeks, at first they gave us the same response:

"Our previous e-mail was intended to bring our policy to your attention.

Learn more about this policy in the message sent"

What did you do to reinstate your listing?

00
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