Request for Assistance with Updating Business Information
Dear Amazon Seller Support
I am reaching out regarding an issue I am experiencing with updating my business information on my Amazon seller account. Specifically, I am unable to change the address listed in the “Business Information” section. Although I attempt to add a new address through the “Add a new address” option, the newly added address disappears shortly after being saved.
Additionally, the “Legal Entity” section under “Business Information” appears to be non-editable. My account was originally registered in Turkey. However, I recently established an LLC company in Florida, United States (approximately one month ago), and I would like to update my Amazon account to reflect this new entity.
Unfortunately, as you can see, the country selection field is grayed out and cannot be modified.
I would appreciate your guidance on how I can proceed with updating my account to reflect the new U.S.-based LLC information.
Case ID 17793611431
@Micah_Amazon
@Connor_Amazon
@Emet_Amazon
@Stevie_Amazon
Thank you in advance for your support.
Deniz
7 replies
Connor_Amazon
Hi @Seller_cpxTBLfksJ135
Connor here, thank you for reaching out to us.
I can see your case (17793611431) is currently being reviewed by our specialized team.
While the team works on your case, I'd recommend holding off on making further attempts to update your address, as this could affect the review process. I know it's not ideal to wait, but this helps ensure all changes are properly processed.
Rest assured, once the team completes their review, they'll contact you with specific steps. Please let me know if you need anything else in the meantime.
Best regards,
Connor
