HELP Needed for Brand Approval

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United Kingdom
imgSign in
user profile
Seller_YDAKU54O1RwSx

HELP Needed for Brand Approval

I have been selling a brand on Amazon for the past 9 years. Last month, Amazon removed the listings and said I needed to get approval to sell the brand by submitting invoices. I have been submitting the invoices and they keep getting declined, they are constantly providing the same generic response which does not state the reason for the decline. The products in question are purchased directly from the brand owner, the brand do not sell the products themselves. I have provided all the supplier information and GS1 certificate but nothing seems to help. What's more frustrating is that sellers that are not purchasing directly from the brand owner, but from a wholesaler (grey market) have been authorised. Can someone please advise what to do.

395 views
7 replies
Tags:Listing deactivated
00
Reply
7 replies
user profile
Seller_ZJhFeE3tNKzfh

Out of interest - on the affected ASINs - does the Brand in the byline Brand Link (under the product name) actually match the Brand in question?

00
user profile
Julia_Amzn

Hello @Seller_YDAKU54O1RwSx,

Thank you for reaching out.

Unfortunately, I do not have visibility on the processes used for invoice verification.

What is the last communication you have received?

Best,

Julia.

00
user profile
Seller_i40hNPalUXg76

Hi,

DO WRITE A COMPREHENSIVE POA ALONG WITH SUPPLIER INVOICES AND A AUTHORIZIATION LETTER FROM BRAND.

TRY LIKE THAT FOR 2 3 TIMES AND IT WILL PROBABLY UNGATE

00
user profile
Seller_Q0NZR9um0eD4g

Have you had any luck in getting around this problem?

00
Follow this discussion to be notified of new activity

Similar Discussions

user profile
Seller_l7A6dK0C2EMIg
user profile
Seller_tRuvBEHDedp4q
user profile
Seller_eUkzExPEgQOjm