Error 8541 for a new product
Hey,
I'm a new seller and I have my own brand (trademarked in the UK). I bought my GTINs (EANs) from GS1 and I'm having difficulty creating a listing as it's giving me error 8541.
My products are clothes, so for example for a shirt I have variations in colour and size and I have barcodes for unique colour and sizes. I initially entered all the product information with the new version of Add a Product interface. When I entered the EANs from GS1, I didn't initially encounter any issues.
However, after I entered the product dimensions and weight details every single variation I had was marked with error 8541 (it says something like 8541: The value Slate Grey specified cannot be used as it conflicts with the value Black for ASIN B0CC9ZJ9LG in the Amazon catalogue. If this is ASIN B0CC9ZJ9LG, update the value to match the ASIN data. If this is a different product, update identifying information (UPC/European Article Number)).
I'm in touch with seller support but after almost a week I have not had anything useful from them and I'm reaching out to the forum to see if anyone has any suggestions? I have provided seller support GS1 certificate that shows the company prefix and also my trademark certificate.
Any help would be much appreciated!
Thanks
Error 8541 for a new product
Hey,
I'm a new seller and I have my own brand (trademarked in the UK). I bought my GTINs (EANs) from GS1 and I'm having difficulty creating a listing as it's giving me error 8541.
My products are clothes, so for example for a shirt I have variations in colour and size and I have barcodes for unique colour and sizes. I initially entered all the product information with the new version of Add a Product interface. When I entered the EANs from GS1, I didn't initially encounter any issues.
However, after I entered the product dimensions and weight details every single variation I had was marked with error 8541 (it says something like 8541: The value Slate Grey specified cannot be used as it conflicts with the value Black for ASIN B0CC9ZJ9LG in the Amazon catalogue. If this is ASIN B0CC9ZJ9LG, update the value to match the ASIN data. If this is a different product, update identifying information (UPC/European Article Number)).
I'm in touch with seller support but after almost a week I have not had anything useful from them and I'm reaching out to the forum to see if anyone has any suggestions? I have provided seller support GS1 certificate that shows the company prefix and also my trademark certificate.
Any help would be much appreciated!
Thanks
7 replies
Ezra_Amazon
Hi @Seller_AXM8l3bSENRUc,
The error code 8541 occurs when there's a conflict between the details you've provided and the existing data in Amazon's catalog. It often happens when the attributes like brand name, title, UPC/EAN, or color match an existing product, but there's a discrepancy in the information.
I've shared the help page that provides more context about this error and some suggestions on how to resolve it. Please take a look, and let me know if you have any other questions or concerns. Ezra.
Ezra_Amazon
Hi @Seller_Nxh2rWtdjzAuk,
Regarding @Seller_AXM8l3bSENRUc, I'm still awaiting updates from the team. I'm following up with them daily.
As for your issue, could you please provide the case ID?
Thanks, Ezra
Error 8541 for a new product
Hey,
I'm a new seller and I have my own brand (trademarked in the UK). I bought my GTINs (EANs) from GS1 and I'm having difficulty creating a listing as it's giving me error 8541.
My products are clothes, so for example for a shirt I have variations in colour and size and I have barcodes for unique colour and sizes. I initially entered all the product information with the new version of Add a Product interface. When I entered the EANs from GS1, I didn't initially encounter any issues.
However, after I entered the product dimensions and weight details every single variation I had was marked with error 8541 (it says something like 8541: The value Slate Grey specified cannot be used as it conflicts with the value Black for ASIN B0CC9ZJ9LG in the Amazon catalogue. If this is ASIN B0CC9ZJ9LG, update the value to match the ASIN data. If this is a different product, update identifying information (UPC/European Article Number)).
I'm in touch with seller support but after almost a week I have not had anything useful from them and I'm reaching out to the forum to see if anyone has any suggestions? I have provided seller support GS1 certificate that shows the company prefix and also my trademark certificate.
Any help would be much appreciated!
Thanks
Error 8541 for a new product
Hey,
I'm a new seller and I have my own brand (trademarked in the UK). I bought my GTINs (EANs) from GS1 and I'm having difficulty creating a listing as it's giving me error 8541.
My products are clothes, so for example for a shirt I have variations in colour and size and I have barcodes for unique colour and sizes. I initially entered all the product information with the new version of Add a Product interface. When I entered the EANs from GS1, I didn't initially encounter any issues.
However, after I entered the product dimensions and weight details every single variation I had was marked with error 8541 (it says something like 8541: The value Slate Grey specified cannot be used as it conflicts with the value Black for ASIN B0CC9ZJ9LG in the Amazon catalogue. If this is ASIN B0CC9ZJ9LG, update the value to match the ASIN data. If this is a different product, update identifying information (UPC/European Article Number)).
I'm in touch with seller support but after almost a week I have not had anything useful from them and I'm reaching out to the forum to see if anyone has any suggestions? I have provided seller support GS1 certificate that shows the company prefix and also my trademark certificate.
Any help would be much appreciated!
Thanks
Error 8541 for a new product
Hey,
I'm a new seller and I have my own brand (trademarked in the UK). I bought my GTINs (EANs) from GS1 and I'm having difficulty creating a listing as it's giving me error 8541.
My products are clothes, so for example for a shirt I have variations in colour and size and I have barcodes for unique colour and sizes. I initially entered all the product information with the new version of Add a Product interface. When I entered the EANs from GS1, I didn't initially encounter any issues.
However, after I entered the product dimensions and weight details every single variation I had was marked with error 8541 (it says something like 8541: The value Slate Grey specified cannot be used as it conflicts with the value Black for ASIN B0CC9ZJ9LG in the Amazon catalogue. If this is ASIN B0CC9ZJ9LG, update the value to match the ASIN data. If this is a different product, update identifying information (UPC/European Article Number)).
I'm in touch with seller support but after almost a week I have not had anything useful from them and I'm reaching out to the forum to see if anyone has any suggestions? I have provided seller support GS1 certificate that shows the company prefix and also my trademark certificate.
Any help would be much appreciated!
Thanks
7 replies
7 replies
Ezra_Amazon
Hi @Seller_AXM8l3bSENRUc,
The error code 8541 occurs when there's a conflict between the details you've provided and the existing data in Amazon's catalog. It often happens when the attributes like brand name, title, UPC/EAN, or color match an existing product, but there's a discrepancy in the information.
I've shared the help page that provides more context about this error and some suggestions on how to resolve it. Please take a look, and let me know if you have any other questions or concerns. Ezra.
Ezra_Amazon
Hi @Seller_Nxh2rWtdjzAuk,
Regarding @Seller_AXM8l3bSENRUc, I'm still awaiting updates from the team. I'm following up with them daily.
As for your issue, could you please provide the case ID?
Thanks, Ezra
Ezra_Amazon
Hi @Seller_AXM8l3bSENRUc,
The error code 8541 occurs when there's a conflict between the details you've provided and the existing data in Amazon's catalog. It often happens when the attributes like brand name, title, UPC/EAN, or color match an existing product, but there's a discrepancy in the information.
I've shared the help page that provides more context about this error and some suggestions on how to resolve it. Please take a look, and let me know if you have any other questions or concerns. Ezra.
Ezra_Amazon
Hi @Seller_AXM8l3bSENRUc,
The error code 8541 occurs when there's a conflict between the details you've provided and the existing data in Amazon's catalog. It often happens when the attributes like brand name, title, UPC/EAN, or color match an existing product, but there's a discrepancy in the information.
I've shared the help page that provides more context about this error and some suggestions on how to resolve it. Please take a look, and let me know if you have any other questions or concerns. Ezra.
Ezra_Amazon
Hi @Seller_Nxh2rWtdjzAuk,
Regarding @Seller_AXM8l3bSENRUc, I'm still awaiting updates from the team. I'm following up with them daily.
As for your issue, could you please provide the case ID?
Thanks, Ezra
Ezra_Amazon
Hi @Seller_Nxh2rWtdjzAuk,
Regarding @Seller_AXM8l3bSENRUc, I'm still awaiting updates from the team. I'm following up with them daily.
As for your issue, could you please provide the case ID?
Thanks, Ezra
