Hi, im on Idividual seller plan.

Three days ago i received an email from amazon saying welcome to the Pro seller, i did not initiate an upgrade at all.

Then immediately my account got deactivated.I was told to provide verification which i did anyway so the account can be reinstated. After going back and forth with customer service trying to explain i do not need the Pro upgrade, i was told to wait for the upgrade anyway and once account is active i can revert to individual seller again.

Iam not sure why was this unrequited upgrade needed plus it has now deactivated my sales for no reason and just unnecessary waiting to reactivate.

Can anyone please look into it and help at all?

Hi is there a team I can contact about this. I set up an account today (10/09/24) and was instantly charged £30. My account appears to be deactivated and I have pressed to downgrade to an individual plan.

Is there a team I can contact to get this charge reversed, I do not need a pro plan.

Thank you.

I signed up to start selling products on Amazon a few days ago, and even though i was told if i downgraded my account to an individual selling plan as soon as i joined, i wouldnt be charged, Amazon still took £30 from my account

i then opened a case with support (as advised) but no response or refund to date. Case ID 9839131622

This is extremely frustrating, please can i get a nudge from the support team to process my refund so i can start selling on the individual plan?