Amazon message to customer after cancellation accepted by seller

Amazon are still sending incorrect information to customers after a seller accepts a cancellation request.

the customer has not been charged for an item that has not been marked as despatched - but the funds on their account are (probably) reserved as part of the pre-authorisation process.

for example

Subject: Order cancellation request from Amazon customer Mr Jones (Order: 123-1234567-1234567)

Hello, Thank you for shopping with us. Amazon seller “seller name” has confirmed the cancellation of your recent order. You can expect to see the money refunded to your account within 5 working days. Regards “seller name”