Outrageous Storage Fees every Month
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Seller_m5sS1MeCSNKz7

Outrageous Storage Fees every Month

Hi,

My account is being slapped with storage fees every month and I have paid almost €1000 in storage fees so far.

The number of units for all the ASINs in my account is 0 in the manage inventory page and due to this the listing is also not visible to anyone and therefore, I am also not able to make any sales.

I am also not able to dispose any of my ASINs because according to the manage inventory page the total number of units for all my ASINs is zero.

How can I solve this issue? Can someone please help me out in this situation? I have tried to chat with seller support multiple times and unfortunately, no one has helped out so far in this situation.

CAN SOMEONE PLEASE HELP ME?

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12 replies
Manage Inventory
Tags:Inventory
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12 replies
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Jona_Amazon
In reply to: Seller_m5sS1MeCSNKz7’s post

Hi @Seller_m5sS1MeCSNKz7,

as you have been in contact with seller support already, could you please share the Case ID with me? I would like to have a closer look at it.

Best,

Jona

10
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Seller_m5sS1MeCSNKz7
In reply to: Jona_Amazon’s post

Hi Jona,

Thanks for your response. Here is the case ID 10913803802

Everything in my account is perfect, from VAT number to payments. But still the inventory seems to be zero in the mange inventory page for all my ASINs

Please help me out with this.

Many thanks.

00
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Jona_Amazon
In reply to: Seller_m5sS1MeCSNKz7’s post

Hi @Seller_m5sS1MeCSNKz7,

thanks for the Case ID. I just checked it and I can see that it was transferred to the right team just an hour ago. Let's give them some time to investigate your issue.

Please let me know, as soon as you receive an answer from them.

Best,

Jona

00
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Seller_GTqqdSu8W19bD
In reply to: Seller_m5sS1MeCSNKz7’s post

Did you check the "Monthly Storage Fee", "Inventory Overage Storage Fee" and "Aged Inventory Surcharge" reports?

They should state what Items cause what cost in Detail.

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Seller_m5sS1MeCSNKz7
In reply to: Jona_Amazon’s post

Hi Jona,

The status of the case is "pending amazon action" for several days now. Can you please help me out with this?

Thanks

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Seller_m5sS1MeCSNKz7
In reply to: Seller_GTqqdSu8W19bD’s post

Hi,

Thanks for your help. Can you please tell me how I can navigate to this section in the seller central?

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Seller_GTqqdSu8W19bD
In reply to: Seller_m5sS1MeCSNKz7’s post

If you open the menu on the top left of your seller central (the three lines) and navigate to "Reports" and "Fulfillment by Amazon".

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There will be a list of available reports of all sorts. The Inventory-Fee related ones can be found under "Payments" on the left hand side.

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Seller_JEk5n40d5ksqo
In reply to: Seller_m5sS1MeCSNKz7’s post

WELCOME TO AMAZON FBA WHERE EVERYTHING IS POSSIBLE

STOP DOING FBA i would say..

regards

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