Help a newbie here PLS - shipping to Europe

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Seller_9LoS7NSEsB25W

Help a newbie here PLS - shipping to Europe

hello

i just got an order from france . im in the uk. from what i have seen, seems they have not been charged for shipping, but in my template for international shipping it has £5.50 per order +.60p/kg for france region.

its just a small lightweight item thankfully so not heavy. But i will not gain at all.

pls does anyone know why it has not charged for shipping?

thank you

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Seller_7VbclcPFFRTnc

did they buy off the UK site or have you got your .fr site active ?

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Seller_f5cnodyVjLD4S

That is showing in pounds.
Your French marketplace settings will show in euros. To change them go to the French marketplace via your seller central country dropdown and then update your templates in shipping settings, domestic and international.

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