How to contact buyer for feedback request
Hello, I am just learning to ask for feedback.
What should we pay attention to when contacting our customer via the Contact Buyer link for our orders in the Manage Orders section?
In the message, it says that no LINK/HTML should be shared. How should I direct my customer to give feedback for my related store?
Where can I find this link for my store?
Thanks…
0 replies
Seller_BS5lg2keRs2QO
If you use the “request a review” button Amazon include a request for feedback. There is no need to try generating additional messages and you should make sure you comply with the messaging policy which is quite restrictive on what you can do.
Seller_DROodOAYHftnc
Feedback is for each order, not for your store in general, and just be aware that asking for feedback can have the opposite effect to what you might want, so might prompt poor feedback.
Feedback rates are very low anyway nowadays, as people do so much shopping online it can be quite a pain leaving feedback for every online purchase.