Product Photo - Listing Search Suppressed
Hi,
We recently switched the main photo of our selling product in the UK and in other regions and amazon gave the listing a status of “Search Suppressed”. We were not visible in any marketplace against our long or short keywords in search. Amazon gave the reason that this is because the “text, logo, graphic or watermark inside the picture is not permitted for the product type”.
The new photo uploaded is completely according to the guidelines of amazon and is the picture of the product, please let me know if someone has faced a similar issue and how to resolve it asap.
Thanks!
0 replies
Seller_6sxtIS0RbZ5k7
Yes, it’s happened to me before with greetings cards, the bots think the text on the card is promotional text.
You can usually get round it by angling the pic slightly and/or adding a drop shadow,