hi.i looking for some help as i am new to Seller Central.I have set up a new account on Seller Central for my business (about 4 months ago) . The account was fully set up and verified and ready to create a listing. One day I received an email saying Your account has been deactivated. ( reason more than 1 account ) It is not possible as I have opened my account on Seller Central first time, and my business never sold any items on Amazon.I have appealed this decision but i keep receiving the same reply ( We received your submission but do not have enough information to reactivate your account at this time ) I do not know how to resolve it,

If do not know what other account they talking about i can not respond to the request.I have also asked the information about another account in my business name and never got any reply. I do not have the option to call and speak about it. Can someone help in that situation?

i not even sold man items recently and already have problems with Amazon account

Hi,

I created my account last year and never turned to Active my account! When I click "Submit New Information" getting this message under "identity information"

"Your account has been deactivated"

"If you intend to change your company registration number and your company name, you may be attempting to transfer your account to a different company. If this is the case, please go to Transfer Account in the Business Information section and complete the self-service process. Submitting KYC information for a new company without first transferring the account may result in delays to verification and/or suspension/closure of your account."

My company name was changed last May and I updated all possible details on my account and still waiting for a month.

I am waiting feedback why my account account has been deactivated?, I just need why? because I submit everything and have no idea? I didn't know what should I do for fixing but there isn't any feedback for me?

Could you please some one tell me how can I know what should I do ?, I need details..

Regards

My amazon seller account got deactivated, I don't know why?

About me (facts):

1. I am new seller

2. No product live yet, still is progress uploading my first product.

3. My brand has been registered as trademark, appliaction is pending with IPO?

4. I have GTIN exemption.

5. My brand name got approved for amazon cataloge listing.

6. Amazon seller account health is clean other than Account deactivated.

I appeal several times and got rejected everytime with same standred reply of rejection some of them only after 12 mins.

Reason of account deactivation as below.

-----------------------------------------------------------------------------------

Thank you for submitting your appeal.

We received your submission but do not have enough information to reactivate your account at this time. To reactivate your account, please send the following:

-- How your account has not violated the Seller Code of Conduct policies.

-- Evidence that shows your account complies with the Seller Code of Conduct policies..

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Honestly speaking I donot know which section of policy I have voilated?

Could someone please help me resolving this. What should I do? Can I contact Seller Performance Team directly?

Sould I email them on seller-performance@amazon.co.uk?

Thanks for help.