here is a good question of course as sellers we have many lost items through Royal Mail or damaged items and we have to refund our customers. How many claims do you make in a month for Royal mail damage or lost and how many is too many? Because last month I had more than 20 damages and that’s a bit worrying we’ve had to compensate all our customers even lost items so question is how many claims do you make normally per month? Royal Mail for damages or lost? And do you actually get compensated back from them?

As I am sure we are all aware Royal Mail are shocking! I am trying to claim for lost post and not sure how to do it? The Barcode Number on the image is only reference I have but site won't accept it! Any information would be greatly appreciated. Second class letter bought postage through Amazon. Tia, Sharon.

please can anybody help me? We are new to Royal Mail business and we get our postage through buy shipping Royal Mail it’s been a month and I believe that I am being overcharged by Royal Mail. We have sent numerous amount of emails to them but getting automated responses can anybody tell me, once we get an invoice from Royal Mail, how can we check if we are being overcharged? I mean of course I look at my manifest and count how many tracked Royal Mail 24 I have used but then where am I comparing it to? I can’t find it on the Royal Mail OB a platform or is there a matching barcode or maybe a postcode from the Amazon seller account and also the Royal Mail account where I can match them and know my charges.. because we feel like we have been overcharged and we don’t know how to check each transaction how do other sellers do this?