here is a good question of course as sellers we have many lost items through Royal Mail or damaged items and we have to refund our customers. How many claims do you make in a month for Royal mail damage or lost and how many is too many? Because last month I had more than 20 damages and that’s a bit worrying we’ve had to compensate all our customers even lost items so question is how many claims do you make normally per month? Royal Mail for damages or lost? And do you actually get compensated back from them?

Are we able to claim from Royal Mail for orders that 'apparently' not been received by customers when posted without signature etc via buy postage on Amazon?

I've seen multiple posts on here regarding making claims from Royal Mail for lost returns and it looks like nobody seems to have made any successful claims while Amazon continue to repeat the same story and insist we can claim from them.

How many parcels have been lost and how much money are their sellers out of pocket as a result??

Amazon keep their head firmly buried in the sand and us sellers continue to carry the cost.