Account reactivation
Hello!
Can u help me pls?I cant reactivate my account.However I provided all information they need. But they still respond that “We received your submission but do not have enough information to reactivate your account.”. I don’t know what to do and how to reactivate my account. So, can anyone help me regarding this issue.
8 replies
Seller_esvgLzKXw2YAl
You need to start by actually explaining what has happened.
Post the original notification you have received.
Seller_7VbclcPFFRTnc
Are you an individual, a sole trader or a ltd ?
Where do you live?
What did they ask you to send ?
What did you send ?
Seller_GF5UpVldHABq2
appeal,
sir,madam my seller account deactive,i request you my account reactuve in my accounts.please help me in my account reactive in my seller account.
Seller_iDiUaLCsDRE0K
Hi @Alpha021,
Pia here, to assist with your concerns.
I understand your query is related to the account deactivation.
In order to assist you appropriately, kindly share the performance notification received on the date of your account deactivation.
This will help us to assess the problem better and we will be able to guide you.
Please continue to post any relevant information in relation to this topic so it can be addressed at a later time.
Regards,
Pia
