Shipping Times
Our product, and another competitor product are the 2 best selling items in our niche. Recently our sales have been dropping off slowly. Today, we saw what our product “fastest delivery time” is Tomorrow, whereas our competitor is “Today by 10pm, if ordered with 57mins” (midday).
We think this may be why our sale are dropping off.
Can anyone explain how to get Same day shipping on a product? Is it something that is managed by Amazon moving stock between FCs? Also, is it dependent on the address of the customer viewing the product?
We were thinking about whether to send in more stock and see if that makes a difference.
Also, I know there is a report in SC somewhere, which shows ASIN and which FCs it is currently in, but I can’t find it. Anyone know of this report?
0 replies
Seller_esvgLzKXw2YAl
It’s unlikely that is the reason.
Have you tried changing your location and viewing the listing, as you will probably find that shipping times change, depending on where the stock is physically located.
So all this actually means, is that your competitor has stock closer to you, than you do yourself.
Yes, having more stock at FBA will negate this somewhat, simply because the stock is spread to more FBA centres.
But the probable reason you are probably seeing a downturn, is that it is January and people are waiting to get paid.
Seller_77IcbQKVGdZo0
It is Amazon controlled and depends on a number of factors such as how close you are to the fulfilment centre, whether that centre is offering same day delivery today etc.
If you are on small and light FBA you have little chance of a customer seeing the same day message. It is mostly for standard FBA although I have seen it a couple of times on my Small and Light SKU’s.
The Daily Inventory Report shows you which fulfilment centres your stock is in https://sellercentral.amazon.co.uk/reportcentral/INVENTORY_SNAPSHOT/0
Sending more stock in may help as it may distribute the stock around the country differently but it will still depend where the customer is located. So if you have a customer in a remote part of Scotland they are unlikely to ever see same day, but in a highly populated city centre they may well.
I also don’t think it makes much difference to sales whether the customer gets the stock today or tomorrow. Not everyone wants the stock the same day.
