Listing Policy Violations? Please help
Hi,
No idea what on earths going on here, i can’t figure it out for the life of me. i put up around 20 new t-shirts on friday evening, saturday and sunday there was nothing in my account health, so this morning i’ve had a look, i have 109 listing policy violations.
So in action taken it says ‘Bullet Point Removed’ i use the same bullet points on every t-shirt, in my last 3 years of selling t-shirts on amazon i have always used these bullet points… Never ever had an issue, The bullet points i use on every t-shirt are…
- Do Not Iron Over Print
- Fast & Free Delivery
- 100% Cotton
- All Prints Are Made Using The Latest DTF Technology
- Money Back Guarantee
You can see the bullet points i use here in my excel spreadsheet…
Ok… So, when i go through some of the listings where it says bullet point removed to see what it’s actually removing, on some of them it hasn’t took off any of the bullet points i put on, but what i notice is, when i put a t-shirt up you have to choose regular fit etc, this automatically puts a bullet point on amazon showing - Regular Fit, and i also get a Bullet Point that says T-Shirt, it looks as if on some of them it’s removing the ‘Regular Fit’ & ‘T-Shirt’ bullet point, these bullet points automaically go on to my listings when i upload, for example this t-shirt below i put up around 5 months ago hasn’t had any bullet points removed…
You see how it says ‘Regular Fit’ … ‘T-Shirt’ … ‘Short Sleeve’ … now on this listng below which is one of the ones that says its had bullet point removed policy violation, you can see the bullet points i put are there but there’s no regular fit / short sleeve or t-shirt, so it looks as if amazon is taking those bullet points off and giving me a violation? Why would that happen? I’m so confused…
Ok… so out of the 20 or so new listings i put up friday 70% of them still have all my bullet points on like ive shown above, yet there’s maby 4 or 5 listings where it’s removed all my bullet points and only left one like as below
So any idea what’s going on here please? They are all brand new listings, I know if i delete the listings then the policy violations will dissapear, but i don’t really want to do that because i want to sell these t-shirts, obviously i don’t mind deleting and re-uploading if there’s a way to avoid these policy violations, but what’s going? why would it keep removing my bulletpoints? It says inaccurate information which it isn’t. I will open a case with seller support but that will be going on all week. It says no impact on account health, but i don’t want to just leave the violations there which may cause me more trouble down the line. What should i do? Please advise
Thanks for your time
14 replies
Seller_7VbclcPFFRTnc
This is it
You cannot state your delivery service as its a catalogue listing
Seller_TufyJDtetbrlU
Thank you everyone for your help! Much appreciatted. I’ll see if i can get this sorted if not i’ll be back lol
Thanks again!
Seller_WMvaZxtViUiaq
An aside but worth noting - a couple of your listings are showing a pair of Nike trainers (corrupted by AI bots no doubt).