Dear Amazon Support Team,

We appreciate all the hard work you do for sellers and thank you for your continued support.

We would like to inquire about the specific compliance requirements for products that do not contain electronics or batteries. Specifically, for phone accessories (that do not include electronics or batteries), how should we prepare for compliance with the General Product Safety Regulation (GPSR)?

The reason for our inquiry is that the GPSR information announced on the Seller Central page seems to primarily address products that involve electronics and batteries. We have not been able to find specific guidance for products that are unrelated to electronics and batteries.

According to the GPSR announcement, sellers need to prepare technical documentation, test reports, and a Declaration of Conformity. However, after researching this further, we realized that these requirements seem more relevant to electronic products.

Therefore, we would like to clarify: Do products that do not contain electronics or batteries still require the same documentation, such as technical documents, test reports, and a Declaration of Conformity? If not, what other steps should we take to comply with GPSR?

Are there any specific guidelines on Amazon’s platform for complying with the GPSR (General Product Safety Regulation), and for preparing required warnings, safety information messages, and uploading images or creating PDFs?

We look forward to your guidance. Thank you.

Hi,

I am pulling out my hair (and I don't really have much anyway!) why the GPSR information I submitted for our pet pads in both Germany and France have been rejected. I have spent hours and hours on the phone to customer support and a GPSR Department (?) and I am still none the wiser.

As regards the specification document does this need to be written in English or German/French and also what information specifically is required?

We have even sent the approved CE approval for the EU on this product, data sheets, specification sheets and now we are 'at risk' of having our listings removed (although the same sheet was accepted in Spain and Italy).

This is a big deal for us as we are inporting directly into the EU and have another 40ft HQ container on its way.

I know this is still a big issue for many and probably will be resolved long term but we cannot take this risk and I could do with an Admin who is conversant with GPSR that can confirm exactly what they require.....

Our packaging sticker for the EU and our EU representative have all been accepted it is just this that we cannot seem to sort after many many months.

Thank you!

Rog.

Good afternoon to all my fellow suffering Sellers :)

Does anyone know if GPSR is applicable to UK Sellers who have the EFN (European Fullfillment Network) set up on their Accounts?

I have checked the forums and cannot see anything on this subject.

Thanks,

Roger.