Didn't know this is even possible but here it goes.

We had access to Premium A+ Content for over a year. We submitted number of succesfuly approved Premium A+ designs.

As of last week we lost access to Premium A+ modules. We can still see our designs in A+ Content Manager, we can try to edit them but when submitting we receive an error:

Requested from: [/aplus/api/SaveContent]. Recieved status: [400] with message: [APLUS_VALOO_ERROR_INVALID_MODULE_ACCESS_ERROR]. The A+ content contains modules to which you do not have access: [Premium Full Image, Premium Background Image with Text, Premium Comparison Table 1, Premium Full Video].

We are also not able to create new Premium A+ design - option is simply no longer there.

Have any of you came across Premium A+ access beign revoked? How do we get it back if we already follow all the requirements.

Support is useless and quotes outdated requirements (which we meet anyway).

Hi there,

We had access to Premium A+ Content for over a year. We submitted a ton of successfully approved Premium A+ designs, all of our items have a brand story applied to them and in other words - we cover the whole criteria about A+ Premium.

However, it has been recently removed from us and we are unable to apply changes to our existing A+ and create any new premium modules.

Amazon's A+ page advises that enrolment is granted every week, however customer support has advised us that it happens every new month. Anyway, couple of weeks have passed and now we are into a new month and access is yet to be seen.

We have had a couple of cases and get the same ''template'' responses from the associates and no progress made on this issue so far.

Just to mention again, we cover the whole criteria for Premium A+.

Has anybody managed to get this issue resolved or get in touch with somebody from Amazon who can do so? Sadly, support cases are not helpful in this scenario.

Cheers.

Reference Case ID: 10474680962

We meet all the eligibility criteria of Premium A+ Content.But still not get the access,Please help.